What support & updates do I get with ProjectXpert?
With ProjectXpert you get full telephone support with HBXL from day 1 which means you can give us a call any time between 9am and 5.30pm Monday to Friday with any questions or problems you may have. And if we're not in the office you get an in-built Help system, accessible through the software, that will answer most questions you have.
You get Support & Updates FREE in your first year when you buy ProjectXpert and you can then choose to renew every 12 months for just £99 + VAT. Your Support & Updates package includes:
- Unlimited Telephone Assistance
- Free Software Updates for 12 months
- Free Software Upgrades to new versions for 12 months
- Discounts on other products from HBXL
- Free access to the online HBXL Support Desk
Check out the FREE HBXL Support Desk today!
The HBXL Support Desk is dedicated to helping our customers succeed on all fronts and get the most value out of their software 24/7. You'll have access to user forums, tutorial videos, FAQ's, the knowledge base, updates, upgrades and important up-to-date news. Of course, with HBXL all of this is guaranteed with your software purchase!
FREE User Forum
All HBXL software Users have access to the User Forum to post questions
and answers or share information with each other. This is a great place
to get started with any questions you may need an answer to, and that
someone else has already asked before. Alternatively you might like to
post a new question which you can monitor for replies.
Check out the HBXL Community Forum today
FREE Knowledge Base
FREE Knowledge Base
The HBXL Knowledge Base is a library of technical questions and answers which you can access 24/7 to get help or assistance as part of your HBXL Support & Updates package. If the answer isn't there then you can submit a question which will land with our Technical Support Team who will call you back at their earliest convenience having created a solution for you.
Ask a question in the Knowledge Base to try it out