What Support & Updates do I get with PlansXpress^®?

Support & Updates is FREE in your first year when you buy any edition of PlansXpress, or for just an extra £50 you can upgrade to Support & Updates PLUS and we'll install your software and get you setup to start drawing plans straight away, plus many more benefits.

After year 1 if you want to continue with your Support & Updates package you can choose to renew and get all the same benefits for a further 12 months. If you don't want to renew that's fine too!

Benefits	Support & Updates	Support & Updates PLUS
Telephone & Email Support	●	●
Software Updates	●	●
Upgrades to new versions	●	●
Remote Assistance via LogMeIn	●	●
Online Chat Support*		●
Dedicated Account Manager		●
Free Installation Assistance		●
Free New Bonus Pack releases**		●
Renewal Price after 12 months	£149 ex VAT	£199 ex VAT

* Online Chat Support is not guaranteed at weekends, or beyond 5.30pm or before 9am on weekdays.

** Support & Updates PLUS subscribers only get new Bonus Packs as they are released for the duration of their Support & Updates PLUS subscription and does not include any Bonus Packs that were released before the date of purchase of the Support & Updates PLUS subscription.

Check out the FREE HBXL Support Desk today!

The HBXL Support Desk is dedicated to helping our customers succeed on all fronts and get the most value out of their software 24/7. You'll have access to user forums, tutorial videos, FAQ's, the knowledge base, updates, upgrades and important up-to-date news. Of course, with HBXL all of this is guaranteed with your software purchase!

FREE User Forum

All HBXL software Users have access to the User Forum to post questions and answers or share information with each other. This is a great place to get started with any questions you may need an answer to, and that someone else has already asked before. Alternatively you might like to post a new question which you can monitor for replies.

Check out the HBXL Community Forum today

FREE Knowledge Base

The HBXL Knowledge Base is a library of technical questions and answers which you can access 24/7 to get help or assistance as part of your HBXL Support & Updates package. If the answer isn't there then you can submit a question which will land with our Technical Support Team who will call you back at their earliest convenience having created a solution for you.

Ask a question in the Knowledge Base to try it out

FREE Getting Started Guides

These handy PDF guides can be printed or saved to your computer and will give you a tutorial to help you get started as well as a reference guide to all the features, buttons and functionality within your software.